As an online retailer, and especially an SME, finding the answer to why your customers abandon their baskets at checkout can prove a major headache. You’ve spent the time and funds to get customers on your website, so why aren’t they converting?‍ In this blog post, we’re going to take…

Founded in response to mounting pressure on fundraising platforms that earned a commission on charitable donations, Wonderful.org is a 100% fee-free fundraising platform that partners with corporate sponsors to eliminate operating costs so that no fees or charges are deducted from charitable donations.‍ However, donations, like the majority of transactions…

The UK has seen inflation rise to the highest level in the last 30 years, with households struggling to afford their basic expenses. The cost of living crisis is being fuelled by a variety of drivers, and has left people looking for alternative ways to earn extra income. One of…

As a natural continuation of open banking, the opening up of payments and data services, open finance is designed to further enable competition in highly secure and innovative ways, benefiting both businesses and consumers.‍ But the difference between open finance and open banking is not entirely obvious, so in this…

Refunds are often overlooked by merchants when choosing a payment supplier. Usually, the decision to partner with a supplier comes from customers’ familiarity with a specific payment method, with the operational efficiency of the supplier being in second place. But refunds are an important part of an eCommerce merchant’s operations…

If you’re a small business owner looking into digital payments for the first time, it is very easy to get lost in all the jargon. So, before we dig into our four most searched-for questions about payment gateways, here’s a quick glossary of key terms: Payment gateway: a payment gateway…

Metro Prepaid provides electricity meters to landlords to be used by their tenants. This makes it much easier for both parties to manage their energy bills, and puts the tenant in direct control of their energy usage.‍ Topping up these meters is typically done by making a payment at a…

Payments are a vital part of our everyday lives. Partly as a result of the pandemic, but also due to longer-term societal and technological changes, the way we all pay is currently undergoing enormous shifts: increasingly contactless, cashless and online, we need our payments to be smooth and secure. We…

At Citizen we can onboard and take you live in just a few days — a process that’s now even easier with the latest release of our PayBlox software (v2). Previously, a new customer needed to download our Citizen mobile app to start the onboarding process. With our new software…