At Citizen we can onboard and take you live in just a few days — a process that’s now even easier with the latest release of our PayBlox software (v2). Previously, a new customer needed to download our Citizen mobile app to start the onboarding process. With our new software…

The Payments Services Directive 2 (PSD2), introduced across the UK and Europe over the last few years, has brought more innovation and a safer space for online payments. It has also led to additional payment security measures such as Strong Customer Authentication (SCA). Since 14 March 2022, SCA — brought…

We’re delighted to announce that Citizen’s instant cardless payment technology is now available through Worldline’s payments platform, PaymentIQ. PaymentIQ was one of several solutions acquired as part of the Devcode Payment acquisition by Bambora in 2017. Bambora, now known as Worldline, is the largest European player in payment services. The…

In this article we explore the many reasons why you should use Citizen when you make a payment. Read on to find out why… ‍ ‍ The world of online payments can be an overwhelming one at times. With a multitude of options at checkout, it can feel easier to…

Manage and track account-to-account (A2A) payments easily with Citizen PayBlox. All businesses offering Citizen’s cardless payment process to their customers get access to our super-intuitive dashboard where you can explore your payment history, spot suspicious activity, send payouts to verified accounts and automate reports. PayBlox dashboard — key features At Citizen, we focus on creating…

Electronic Point of Sale (EPOS) and payment gateways have undergone huge change over the last few years, with the pandemic making cash-free transactions desirable — if not imperative — across a multitude of industries. The simultaneous expansion of payment solutions based on open banking has exploded the range of electronic…

In 2021, the fashion industry had the third-highest cart abandonment rate, as high as 88.57% (SaleCycle, 2021). This was significantly higher than other industries such as cosmetics, consumer electronics or DIY, which saw an average of 79%. The reasons for cart abandonment can vary, but many customers will drop a…

Payment reconciliation can be, quite frankly, a tedious process that takes time and money. It’s fiddly — whether dealing in (increasingly rare) cash transactions or matching data across multiple systems — and is prone to error. So, the more you can use software to smooth the reconciliation process, the better. What is payment reconciliation? …